Terms and Conditions

Changes To This Agreement

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.

Return Policy

Customer purchased an item and wants to return or exchange – he/she has only 14 days to return or exchange, make sure the items must be returned in a resale able condition. That means your item must be unused and in the same condition as you received it. The item must be in the original packaging and returned with.

  • Any accessories, labels and “free gifts” or bonus items within 14 days from the date on which items are delivered.
  • In case, if any return request made by the customer then we will not refund the shipping charges as that has already been incurred by us. We will refund the product purchased amount only.
  • Customer purchased an item and that got defected within 24 hours KTS will collect and replace the item from vendor.
  • Customer purchased an item and that got defected after 24 hours customer support team will provide KTS service center address  to customer.
  • In the case of a product purchased with a gift coupon, bundle offer, special offer or purchased during the sales campaigns etc. then we have the rights not to accept the product return. Replacement is possible only if customer is proving (defect / missing part / etc ) only within 14 days after the delivery.
  • Product damaged due to wrong usage (electrical source, water leakage, repaired with unauthorized workshop etc.) will not be accepted under the warranty terms & conditions.
  • How Refunds are Issued

    Payment                                            Return  Receiving Period

    K-NET               By Bank                     Up to 10 Business Days

    Visa/ Master      By Bank                    Up to 15 Business Days

    Cash                   Cash                         Up to 7 Working Days